Cancellation and Privacy Policy

Private rentals can be cancelled up to the day of the event without penalty.

Syncrude Sport & Wellness Centre party bookings can be cancelled with a full refund 30 days prior to the event.  Cancellations received between 30 days and 48 hours from the event will receive a 50% refund; however if the reserved party time is rebooked by another client a full refund will be given. Any party booking cancelled within 48hrs. will recieve no refund. All cancellations need to be submitted in writing. 


What will you do with my personal information? 

We are very concerned about how other web sites use our personal information (name, e-mail address, preferences, etc.). The owner of Birchwood Rental Centre is committed to your privacy. As a result, we will always make sure that any information you elect to provide us is kept confidential. We pledge that we will never provide that information to anyone else.
 
We only use your e-mail address and, any other information you elect to provide us, to better serve you and to keep you informed about changes in our site, party and rental ideas and suggestions, or new products and special pricing only available to our customers and newsletter members . You can rest assured that your information is safe with us. We look forward to serving you.

Official Privacy Policy Statement:

This is the web site of www.birchwoodrentals.ca
Our postal address is
216 Westwood Cres.
Fort McMurray,
We can be reached via e-mail at
birchwoodrentals@hotmail.com
or you can reach us by calling 780-750-RENT (7368)
For each visitor to our Web page, our Web server does not collect information regarding your domain or e-mail address. We do not collect information on consumers who browse our Web page. With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that our customers add to their shopping cart.

If you supply us with your postal address or telephone numbers on-line during your order, you will only receive postal or telephone contact from us with information regarding orders you have placed on-line.
With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.
 
Is it really safe for me to use my credit card?
Yes it is. Shopping at www.birchwoodrentals.ca is extremely safe.  You must be on our secure server software on a completely separate compartment of our system and your computer must accept cookies or you will be unable to order. That way we are able to guarantee your credit card purchase. 
 
What makes it so safe?
Technology is secure and stable: The software we use in the order compartment of our system (SSL) is the standard for this industry. All of the major browsers support it and promote how well it works at their web sites and in their software. The software takes the data that you provide and encrypts it in a special coding system that can only be interpreted by our system in our office. This system is actually safer than giving it out over the telephone or sending a fax.

Still rather not use your card on the internet?
That's fine. You are welcome to print your order and make alternetive payment on delivery we accept cash, or cheque.
Or mail it to us at:
Birchwood Rental Centre
216 Westwood Cres.
Fort McMurray,
(Just cut-n-paste this address into your word processor and make a label for your envelope.)
Or call in your order to 780-750-RENT (7368)
 
 
 
Birchwood Rental Centre provides live support to answer all your questions about tents, event rentals, bouncy castles, inflatables and slides. To speak to someone about  event rentals, please call 780-750-RENT (7368). We have event experts ready to answer your immediate questions about using our party rental equipment.
You may also email us by clicking here to go to our "contact us" page.
Thank you for visiting Birchwood Rental Centre - your source for tent and event supplie rentals, inflatables, bouncy castle and slides. Renting made easy, let us help you!